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SmartEnergyVibe

Let's Talk About Your Financial Goals

Whether you're just starting to track expenses or refining your budgeting approach, we're here to help you find the right path forward

Get In Touch

Our Location

No. 242, Zhongshan 1st Rd
Xinxing District
Kaohsiung City, Taiwan 80049

Send Us a Message

Got questions about our expense tracking programs? Want to know if our approach fits your situation? Drop us a note and we'll get back to you soon.

When We're Available

Our support team operates on Taiwan time. Response times vary by channel, but we try to get back to everyone within one business day.

Office Hours

  • Monday - Friday 9:00 AM - 6:00 PM
  • Saturday 10:00 AM - 2:00 PM
  • Sunday Closed

Email Support

  • Response Time Within 24 hours
  • Weekdays Same day response
  • Weekends Next business day

Phone Support

  • Monday - Friday 9:00 AM - 5:30 PM
  • Lunch Break 12:00 PM - 1:00 PM
  • After Hours Email preferred

What Happens Next

We Review Your Message

Our team reads every message personally. We'll figure out who's best positioned to help with your specific question.

You Get a Response

Most inquiries get answered within 24 hours on weekdays. Complex questions might take a bit longer but we'll keep you updated.

We Continue the Conversation

If you need more details or want to schedule a call, we'll work with you to find the right time and format.