Website Data Usage Policy
Last Updated: February 2025
This policy explains how smartenergyvibe.com uses tracking technologies to make our expense tracking platform work better for you. We're pretty upfront about what we collect and why — because your data deserves that respect.
What Are Tracking Technologies?
When you visit our site, small text files get stored on your device. These files help us remember things like your login status or which features you use most. Think of them as digital Post-it notes that make your experience smoother.
But here's the thing — not all tracking serves the same purpose. Some files are absolutely necessary for basic functionality. Others help us understand how people use our expense tracking tools so we can make improvements. And yes, some are used for marketing purposes.
Types of Tracking We Use
Essential Functionality Files
These keep the site running. They handle your login sessions, remember your dashboard preferences, and maintain security protocols. Without these, you literally couldn't use our expense tracking features. We can't turn these off because they're fundamental to how the platform operates.
Performance Analysis Files
We use these to see which features get used most, where people encounter issues, and how we can make the interface more intuitive. For example, if we notice everyone struggles with a particular expense category setup, that tells us something needs redesigning.
Feature Enhancement Files
These remember your custom settings — like how you prefer to view your spending charts or which currency you use. They make repeat visits faster because we're not asking you the same setup questions every time.
Marketing and Communication Files
These help us show relevant information about new features or educational content that might actually matter to your financial tracking needs. They also help us understand which of our educational resources prove most valuable to users in Taiwan's market.
Specific Tracking We Implement
| Technology Name | Purpose | Duration |
|---|---|---|
| session_auth | Maintains your logged-in status across pages | Until browser closes |
| user_preferences | Stores dashboard layout and display settings | 12 months |
| analytics_visit | Tracks page views and feature usage patterns | 24 months |
| language_locale | Remembers your language preference | 12 months |
| marketing_source | Identifies how you found our platform | 90 days |
Third-Party Tracking Services
We work with a few external services that also place tracking files on your device. Google Analytics helps us understand site traffic patterns. Our email service tracks whether educational content we send actually gets opened and read.
These third parties have their own policies about data handling. While we choose partners carefully, you should know they operate independently from us. Their tracking follows their own rules, not just ours.
Current Status
Cookies Accepted
Managing Your Browser Settings
Most browsers let you control tracking files directly. You can usually find these settings under Privacy or Security sections. Here's what you can typically do:
- Block all files: This breaks most website functionality, but you have that option.
- Review existing files: See what's already stored and delete specific ones.
- Set automatic deletion: Configure files to clear when you close your browser.
- Create exceptions: Block most sites while allowing specific ones you trust.
Keep in mind that aggressive blocking might prevent you from logging into our expense tracking platform or saving your custom dashboard settings. It's a trade-off between privacy and convenience.
How Tracking Improves Your Experience
Let's be real about why we collect this data. When we see that 70% of users access expense reports through mobile devices, we prioritize mobile interface improvements. When analytics show people abandoning a feature halfway through, we investigate why and fix the usability issues.
Performance tracking also helps us identify technical problems before they affect everyone. If load times spike in certain regions or specific features crash frequently, we catch those patterns in our analytics data.
Note: We never sell your tracking data to third parties. The information we collect stays within our organization and our carefully selected service providers who help us operate the platform.
Data Retention and Your Control
Different types of tracking data have different retention periods. Session files disappear when you close your browser. Preference files might stick around for a year. Analytics data gets anonymized after 24 months.
You can request deletion of your tracking data at any time. Contact our support team, and we'll clear your records from our systems within 30 days. This won't affect your account data or expense records — just the tracking information.
Changes to This Policy
We update this policy occasionally when we add new features or change how we handle data. Check back every few months if you want to stay current. Major changes get announced through our platform notifications.
The date at the top shows when we last revised this document. If you keep using our platform after updates go live, that means you're okay with the new terms.
Questions About Data Usage?
If something here doesn't make sense or you want more details about specific tracking technologies, reach out to us. We're happy to explain our practices in plain language.
Email: help@smartenergyvibe.com
Phone: +886 7 237 1933
Address: No. 242, Zhongshan 1st Rd, Xinxing District, Kaohsiung City, Taiwan 80049